1. Introduction and acceptance
These terms form the agreement between you and Umair Bin Hassan, the operator of OmniRecall. OmniRecall is provided by an individual operator rather than a registered company, and no business address is published; the operator is contacted in writing at support@omnirecall.app.
By creating an account or using the service, you agree to these terms. If you do not agree, do not use the service. Where a purchase is processed through a Merchant of Record, that provider’s buyer terms apply to the payment alongside these terms.
2. Definitions
“OmniRecall” or “service” means the digital organisation and recall software made available at omnirecall.app. “User”, “you” and “your” mean the person using it. “Content” means information you provide or manage through the service. “Pro” means the available paid feature set. “Subscription” means recurring paid access for the disclosed billing period. “Trial” means a time-limited opportunity to try available Pro features. “Guarantee” means the 7-Day Money-Back Guarantee described below.
3. Description of OmniRecall
OmniRecall is designed to help people organise, manage and retrieve important personal digital information. The corporate website at omnirecall.tech is separate from the application. Capabilities, compatibility and connections depend on the functionality actually made available in the application. Concept illustrations are not product screenshots or guarantees of particular integrations.
4. Eligibility and age
You must have the legal capacity to enter into this agreement and be old enough to use the service under the law where you live. If you are not, do not create an account. Where a minor may lawfully use the service, a parent or guardian who is responsible for that use must agree to these terms.
5. Account registration
Provide accurate registration information and keep it current. Use only an account you are entitled to access. The registration and sign-in methods offered in the application govern how you create and access your account.
6. Account security
Keep your credentials confidential and take reasonable steps to prevent unauthorised access. Report suspected misuse promptly to support@omnirecall.app. Do not share access tokens or allow another person to impersonate you.
7. User responsibilities
You are responsible for your lawful use of the service, the content you supply, and the permissions needed to connect an account or provide information. Maintain your own copies of important information. Do not rely on the service as the only record of critical information or as professional advice.
8. Subscription plans
All plans provide the same supported OmniRecall Pro features. Monthly: USD 5.99 every month. Yearly: USD 49.99 every 12 months. Two-year: USD 89.99 every 24 months. Annual and two-year monthly equivalents are USD 4.17 and USD 3.75 respectively. These are recurring subscriptions, not lifetime purchases. Applicable taxes are disclosed at checkout.
The available Pro feature set may evolve. A particular integration or device capability is included only where actually supported. Review your chosen plan, price, taxes and billing period before purchase.
9. Free trials
The advertised trial is seven days of full access to available Pro features. Before you authorise a trial, the application shows whether payment details are required, the exact trial end date, and the amount and date of any charge that would follow. A trial converts to a paid subscription only after that disclosure and your explicit consent to recurring billing. Cancel before the disclosed trial expiry to avoid an authorised conversion charge.
10. 7-Day Money-Back Guarantee
You may request a full refund within seven calendar days of your first successful paid subscription purchase. The guarantee applies to monthly, yearly and two-year plans and begins on the date that first subscription payment is successfully processed. Your request must reach us within that seven-calendar-day period.
Approved refunds are processed through Paddle as Merchant of Record; OmniRecall does not issue refunds directly. Once a refund is approved and processed, the associated paid subscription is cancelled and access to paid features ends, subject to applicable law. The guarantee applies once per customer account and does not automatically restart for later renewals. Cancelling a subscription on its own is not a refund request — read the Refund Policy for how to ask.
Nothing in this guarantee limits mandatory statutory withdrawal, refund or consumer-protection rights, and it does not promise instant refunds or approval outside the terms stated above.
11. Billing, payments and Paddle
Paddle acts as Merchant of Record and authorised reseller for OmniRecall subscriptions processed through it, which means you purchase the product from Paddle while OmniRecall supplies and operates the software. Paddle processes the payment, applies and remits applicable transaction taxes, and handles payment-related customer support, receipts, subscription management, returns and refunds under its own terms. Paddle does not operate OmniRecall, and OmniRecall does not process card payments on this website.
This wording reflects Paddle’s published buyer terms: “Paddle is an authorised reseller of Products for Suppliers, which means you purchase the Product from Paddle using our Services, and the Product is made available to you by the Supplier under the terms of their Supplier Agreement.” Review https://www.paddle.com/legal/buyer-terms and https://www.paddle.com/legal/refund-policy for the terms that govern a Paddle transaction, and the Paddle entity named in your receipt.
Your receipt and checkout identify the seller, the charges and the renewal terms. Do not send payment information through the website contact form. OmniRecall does not store complete payment-card details.
12. Automatic subscription renewal
Unless cancelled, each authorised plan renews for the same billing period: monthly at USD 5.99, every 12 months at USD 49.99, or every 24 months at USD 89.99, plus applicable taxes. The two-year plan is a recurring subscription, not a one-time purchase. Checkout discloses the renewal date, billing interval and amount. Price changes require advance disclosure and, where applicable law requires it, your consent.
13. Subscription cancellations
Cancel through the subscription controls provided in the application or, for a Paddle purchase, the subscription-management link in your receipt or Paddle customer support at https://paddle.net. Cancellation stops future renewals. Paid access normally continues to the end of the period you have already paid for, unless a refund is approved, in which case access ends when the refund is processed. Confirm cancellation before the disclosed renewal date. Cancellation does not by itself delete your account or your saved information.
14. Refunds and withdrawal rights
Cancellation is separate from requesting a refund. Inside the guarantee window, a full refund is available on your first paid subscription as described above. Outside it, requests for Paddle-billed purchases are assessed under applicable consumer law, Paddle’s policies and the circumstances of the transaction. No blanket no-refund rule applies, and mandatory withdrawal and cancellation rights remain unaffected. See the Refund Policy for request instructions.
15. Acceptable use
Use the service lawfully and respectfully. Do not engage in fraud, harassment, infringement, unauthorised access, malware distribution, automated abuse, exploitation or attempts to compromise service security. The separate Acceptable Use Policy provides additional detail.
16. Intellectual property
The software, branding and website materials are protected by applicable intellectual-property law. Your access grants permission to use the service as provided, not ownership of the software or permission to redistribute, impersonate or exploit it. Any restriction in this section remains subject to non-excludable legal rights.
17. Your content and ownership
You retain ownership of content you supply, subject to any third-party rights. You grant only the permission needed to store, display and retrieve that content so the functions you request can work. This does not transfer ownership of your personal content to OmniRecall, and no licence is claimed beyond what is necessary to provide the service to you.
18. Data processing and privacy
The Privacy Policy explains what information is handled and why. Do not provide content you are not authorised to process. If you intend a business use that requires a data-processing agreement or other safeguards, contact the operator before relying on the service for that use.
19. Third-party integrations
Only integrations actually offered in the application are available. Connected services have their own terms, privacy practices and availability. Authorise only the access required for a connection and use the available revocation controls. Google, Apple and iCloud connections are not claimed as available by this website.
20. Service availability
We aim for a reliable experience but do not promise uninterrupted availability, error-free operation or a specific service level unless expressly agreed. Maintenance, network issues and third-party outages may affect access. Non-excludable consumer remedies remain available.
21. Service changes
Features may be updated, changed or retired. Material changes affecting an existing subscription are communicated with appropriate notice, together with any legally required options or remedies. New claims about features are made only once they are actually available.
22. Suspension and termination
Access may be restricted where reasonably necessary to address unlawful activity, serious misuse, non-payment or security risks. Where appropriate and lawful, notice and an opportunity to respond are provided before a restriction. Statutory rights and legitimate requests to access or delete your information are considered before and during any restriction.
23. Limitation of liability
Nothing in these terms excludes or limits liability or rights that cannot lawfully be excluded, including consumer protections, fraud or other non-excludable liabilities. To the extent permitted by law, the service is not a guarantee against loss of information or interruption, and no specific financial cap is asserted by these terms.
24. Responsibility for business use
Where you use the service for a business and your unlawful misuse or infringement causes a third-party claim against the operator, you are responsible for losses directly arising from that misuse, to the extent permitted by applicable law. No broad indemnity is imposed on individual consumers.
25. Governing law
These terms are governed by the laws of Pakistan, and disputes are subject to the courts of that jurisdiction. Mandatory rights under the laws of your place of residence are not displaced by this clause.
26. Dispute resolution
Raise a concern at support@omnirecall.app so a resolution can be sought. Courts, consumer authorities and other remedies remain available where required by law. No binding arbitration requirement is imposed by these terms.
27. Changes to these terms
The current version is published on this page with its effective and last-updated dates. Material changes are communicated with appropriate notice and, where required, consent. Changes do not retrospectively remove mandatory rights or alter an authorised charge without the required disclosure.
28. Contact information
OmniRecall is operated by Umair Bin Hassan. Written enquiries reach the operator at support@omnirecall.app. No business address is published; the operator can be reached in writing at that address.
For Paddle-billed payment enquiries, refunds and subscription management, use https://paddle.net or the support and management links in your receipt. Do not send passwords, complete payment-card details or access tokens in a support enquiry.