Trust & transparency

Cancellation Policy

How to stop subscription renewals, what happens to your access afterwards, and how cancellation differs from deletion or a refund.

Effective: 12 November 2026 · Last updated: 12 November 2026

1. Your subscription terms

All plans provide the same supported OmniRecall Pro features. Monthly: USD 5.99 every month. Yearly: USD 49.99 every 12 months. Two-year: USD 89.99 every 24 months. Annual and two-year monthly equivalents are USD 4.17 and USD 3.75 respectively. These are recurring subscriptions, not lifetime purchases. Applicable taxes are disclosed at checkout.

An authorised subscription renews until cancelled. You see the renewal amount and date before purchase and in your subscription information, together with any notices required by applicable law.

2. How to cancel

Use the subscription-management controls available in omnirecall.app. For a Paddle-billed subscription, use the management link in your Paddle receipt or contact https://paddle.net. Keep the confirmation and check the effective cancellation date it shows.

3. Paddle customer portal

For an existing Paddle purchase, follow the authenticated subscription-management link in your receipt or use Paddle customer support to locate your purchase. Do not assume a generic website button is linked to your account. This corporate website does not create a portal session or change your subscription.

4. After cancellation

Cancellation stops future renewals for the cancelled subscription. Paid access normally continues to the end of the period you have already paid for. If a refund is approved, the subscription is cancelled and access to paid features ends when the refund is processed, subject to applicable law.

5. Cancelling a trial

If you explicitly authorised conversion to a paid plan, cancel before the disclosed trial expiry to avoid that charge. The application shows the trial end date and any future amount before you authorise the trial. If no paid conversion was authorised, no charge is implied.

6. After subscription expiry

Paid-feature access ends when the confirmed subscription period expires. Your account and saved information are not deleted automatically; they are retained as described in the Privacy Policy, and you can request deletion at any time. Cancelling billing is not the same as deleting an account.

7. Renewal dates and confirmation

Check the application’s billing information and, for Paddle purchases, your receipt and subscription-management page. Cancel before the displayed renewal time. Required reminders and price-change notices are provided. If a cancellation does not show as confirmed, contact the relevant billing provider promptly.

8. Refunds and account deletion

Cancellation is not a refund request and does not automatically delete your account. Inside seven calendar days of your first paid subscription payment, the 7-Day Money-Back Guarantee applies — see the Refund Policy for how to ask. Use the verified account or privacy controls for deletion, and confirm cancellation separately when you also wish to delete an account.

9. Contact information

OmniRecall is operated by Umair Bin Hassan. Written enquiries reach the operator at support@omnirecall.app. No business address is published; the operator can be reached in writing at that address.

For Paddle-billed payment enquiries, refunds and subscription management, use https://paddle.net or the support and management links in your receipt. Do not send passwords, complete payment-card details or access tokens in a support enquiry.