1. Purpose and scope
This policy sets expectations for use of OmniRecall, its website and account services. It applies alongside the Terms of Service and any lawful requirements of connected providers. Use the service only for purposes you are entitled to pursue.
2. Illegal activity and fraud
Do not use the service to commit or facilitate illegal activity, deceive others, impersonate another person, misrepresent entitlement to an account, or carry out fraudulent purchases or billing abuse.
3. Harassment and abuse
Do not use the platform to harass, threaten, exploit or abuse others, disclose personal information unlawfully, or manage material in a manner that infringes another person’s rights.
4. Unauthorised access
Do not access accounts, data or systems without permission, attempt to obtain another user’s credentials, bypass access controls, or use a third-party integration beyond the authorisation granted.
5. Malware and malicious activity
Do not introduce malware, harmful code or files designed to compromise devices, disrupt services, steal data or evade legitimate safeguards. Do not exploit the platform to distribute malicious material.
6. Platform exploitation and automated abuse
Do not overload the service, evade reasonable limits, create abusive automated accounts, scrape information without permission or interfere with ordinary operation. Automation must comply with any expressly provided interfaces, limits and authorisations.
7. Intellectual property and content rights
Provide only content you own or are authorised to use. Do not infringe copyrights, trademarks, privacy or other rights, or use the platform to unlawfully redistribute protected material. Respect connected providers’ terms.
8. Security testing and vulnerability reports
Do not compromise security, disrupt the service or access other users’ information. A report is not permission to conduct intrusive testing. If you notice a potential vulnerability, stop at a non-destructive observation and report it to support@omnirecall.app. Do not publicly disclose secrets or personal data.
9. Enforcement and suspension
Reports are assessed proportionately. Access may be restricted or suspended where reasonably necessary to protect users, address serious misuse or comply with law. Notice and a chance to respond are provided when appropriate, unless doing so would create risk or be prohibited.
10. Reporting concerns and appeals
Report suspected misuse to support@omnirecall.app with enough information to identify the issue, avoiding unnecessary personal data. You can ask for a review of any restriction, and mandatory legal rights and legitimate account-access or deletion requests remain available.
11. Contact information
OmniRecall is operated by Umair Bin Hassan. Written enquiries reach the operator at support@omnirecall.app. No business address is published; the operator can be reached in writing at that address.
For Paddle-billed payment enquiries, refunds and subscription management, use https://paddle.net or the support and management links in your receipt. Do not send passwords, complete payment-card details or access tokens in a support enquiry.